Hopefully sizing things isn’t too technical for you, but if it is, skip the below & just give an Iconiko tribe member a buzz on 1300 58 58 23.
The size stated on the individual product page, is the internal (image/perspex) size because the external size will vary depending on your frame choice. To work out the exact external measurements look for your frame choice below:
Box Frame (Black, Caramel, White, Natural) – Add 3.2cm
160cm x 120cm = 163.2cm x 123.2cm
115cm x 85cm = 118.2cm x 88.2cm
Angled (Black, Caramel, Chocolate, Grey, Natural) – Add 3cm
112cm x 76cm = 115cm x 79cm
80cm x 60cm = 83cm x 63cm
Angled (White) – Add 4 cm
80cm x 60cm = 84cm x 64cm
60cm x 40cm = 64cm x 44cm
Black and White Gloss – Add 4.2cm
150cm x 112cm = 154.2cm x 116.2cm
80cm x 60cm = 84.2cm x 64.2cm
Boutique Gloss Black & White – Add 3.5cm – 5.5cm
*Sizes 1500 and above add 5.5cm*
For Example – 3.5cm:
130cm x 91.5cm = 133.5cm x 95cm
112cm x 76cm = 115.5cm x 79.5cm
For Example – 5.5cm:
170cm x 91.5cm = 175.5cm x 95cm
150cm x 112cm = 155.5cm x 117.5cm
Flat Black & White – Add 3cm – 9cm
*Sizes 1500 and above add 9cm*
For Example – 3cm:
130cm x 91.5cm =133cm x 94.5cm
112cm x 76cm = 114m x 79cm
For Example – 9cm:
170cm x 915.cm = 179cm x 100.5cm
150cm x 112cm = 159cm x 121cm
Flat Chrome – Add 3.3cm
170 x 91.5 = 173.3 x 94.8
130 x 91.5 = 133.3 x 94.3
Flat Natural – Add 2.8cm
112cm x 76cm = 114.8cm x 78.8cm
80cm x 60cm = 82.8cm x 62.8cm
Rose Gold – Add 3cm
112cm x 112cm = 115cm x 115cm
90cm x 90cm = 93cm x 93cm
We get that size matters for most people, so our artwork can be custom sized.
All you need to do is contact an Iconiko tribe member – firstname.lastname@example.org or 1300 58 58 23 with the artwork name, frame and exact external size you are after and we will be able to help you out.
Matching frames to furniture can be tricky business, but we are here to help.
If you need a different frame for your artwork, all you have to do is contact an Iconiko tribe member – email@example.com or 1300 58 58 23 with the artwork name, size and frame you are after and we will be able to help you out.
Who doesn’t love that question?
You can pay via – PayPal, AfterPay & Any Major Credit Card.
If you want to pay via Direct Deposit, please contact an Iconiko tribe member on 1300 58 58 23.
All you have to do is select Afterpay as your payment method at checkout and then you can pay for your products over four equal instalments.
Sounds too good to be true? Well that’s because it is. You won’t pay an extra cent unless you are late on your fortnightly instalment, so all you need to do is make sure you pay on time. It’s that simple!
To get to know Afterpay even more, please visit the Afterpay website here.
Products that are made with love down under will ship within 7-14 business days from the date you place your order.
Internationally made products will ship within 2 business days.
Based on their usual delivery habits, the below can be expected:
VIC, NSW, SA, ACT, QLD – 3-10 business days
WA & NT – 5-12 business days
Also, if you live in one of those wonderful outback areas, you can expect the postie to take an extra 3-4 business days to reach you.
No one likes the words postage fees, but someone needs to help keep our posties in jobs!
To make the concept more bearable, we only charge a flat fee of $19.95 for each product.
If you’re still confused about the postage cost, it’s all good because the handy automatic calculator will tell you what you need to pay at checkout.
Whilst we hope this doesn’t happen, we want you to absolutely love your purchase, so if you do change your mind, your product can be returned as long as it’s not a custom designed one.
The return must be completed within 7 days of the date you receive the product and it must be in “new condition” along with all the original packaging.
The product should be returned using a secure delivery method, which requires a signature on receipt of the goods.
To create a return, please contact an Iconiko tribe member by email with the product name, order number and the reason for the return at firstname.lastname@example.org.
On occasion transit damage does occur, and whilst it’s always a bummer when it happens, there is no need to stress as we will replace or refund any product damaged in transit.
For a replacement or refund to occur, it is important that the goods are inspected on delivery and the delivery rejected should there be any visible signs of transit damage. Please do not sign for the goods if you know there is something wrong with them.
Upon rejection of the order, please email email@example.com with as much detail concerning the transit damage as you can, along with the order number and your contact details.
We provide a 12 month warranty for all of our products. The warranty period commences from the date that the products were received.
The warranty covers the replacement or repair (at our discretion) of any product that has a manufacturing or material defect. The warranty does not cover normal wear and tear or damaged caused by abnormal use of the product. The warranty also does not apply to goods that have been altered by the user in any way.
Please ensure you carefully read any care instructions provided with your product and follow the instructions carefully as your product will not be covered by the warranty otherwise.
If you have a warranty claim, please send your details, the product details, the order number and the warranty issue to firstname.lastname@example.org.
There are many aspects of the site, which can be viewed without providing personal information, however, for access to further Iconiko customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username, password, address and phone number. You may also have to provide sensitive information in the recovery of your lost password. We only collect personal information, which is required to conduct our business as an online provider of goods.